LIMITED PRODUCT WARRANTY


ENERTEC BATTERIES (PTY) LTD warrants its products against defects in manufacturing and materials from the date of purchase by the end user.

NOTE: No warranty will be honored if the battery has been in stock with the distributor/dealer for more than 6 months.


Any claim under this warranty must be lodged immediately upon the purchaser becoming aware of the defect.


This warranty applies only to the original purchaser or an authorised reseller of the product and is non-transferable to any subsequent owner or purchaser.


This warranty is the sole and exclusive warranty offered. No employee, reseller, or other representative is authorised to amend or extend this warranty or make any additional warranties on behalf of ENERTEC BATTERIES (PTY) LTD.


This warranty does not cover:

- Products used in incorrect applications.

- Products that have been modified, altered, or repaired by unauthorised persons.

- Transport costs, incidental or consequential damages, personal loss, or damages arising from hidden defects.


Warranty Coverage

- The warranty covers either the repair of the defective product or its replacement with an equivalent new product.

- Before validating the warranty, ENERTEC BATTERIES (PTY) LTD or your authorised original supplier (place of purchase) will inspect and test the product in accordance with the manufacturer’s standard testing procedures.

- A valid claim will only be considered if the original proof of purchase is submitted.

- The warranty period begins on the date of the original purchase.


Replacement Warranty Period

- If a product is replaced under warranty, the replacement product will only carry the remaining warranty period from the original purchase date of the first product.

Example: If the warranty is 12 months and the product fails after 6 months, the replacement will have a warranty of 6 months — making the total coverage period 12 months from the original purchase date.

 

For product-specific warranty terms and conditions, please request the relevant document from ENERTEC BATTERIES (PTY) LTD.


Contact Information

For more information or to lodge a claim, please contact or your original supplier:


ENERTEC BATTERIES (PTY) LTD


Branch

Email Address

Johannesburg<o :p></o>

tech.jhb@enertec.co.za<o :p></o>

Durban<o :p></o>

tech.dbn@enertec.co.za<o :p></o>

Kokstad<o :p></o>

tech.kok@enertec.co.za<o :p></o>

Newcastle<o :p></o>

tech.new@enertec.co.za<o :p></o>

Cape Town<o :p></o>

tech.cpt@enertec.co.za<o :p></o>

Port Elizabeth<o :p></o>

tech.pe@enertec.co.za<o :p></o>

Bloemfontein<o :p></o>

tech.blm@enertec.co.za<o :p></o>

Nelspruit<o :p></o>

tech.nel@enertec.co.za<o :p></o>

Witbank<o :p></o>

tech.wit@enertec.co.za<o :p></o>

Polokwane<o :p></o>

tech.pol@enertec.co.za<o :p></o>

Automotive: Product Warranty

PRODUCT BRAND TECHNOLOGY APPLICATION WARRANTY NOTES
Batteries E-Batt SMF Flooded Car_Truck 12 Months
Enertec Blue SMF Flooded Car_Truck_Lawnmower (U1) 24 Months
Enertec Silver SMF Flooded Car_Truck 24 Months
Enertec Silver EFB Car, Truck 24 Months
Enertec Silver AGM Car 36 Months
Enertec Silver AGM Truck 24 Months
Energizer SMF Flooded Car_Truck 24 Months
Energizer AGM Car_Truck 36 Months
Enertec Bull SMF Flooded Truck_Mining 24 Months
Enertec Bull EFB Truck, Mining 24 Months
Optima (Red) AGM Spiral Cell Car, Truck 24 Months
Enertec AGM Motorcycle 12 Months
Outdo iGel Motorcycle 12 Months
Poweroad Lithium Ion Motorcycle 24 Months
Chargers CTEK - Automotive: 12V 0.8 Amp's - 7 Amp's 60 Months
CTEK - Automotive: 12/24V 10 Amp's - Higher 24 Months
Testers DHC - Automotive 12 Months

Non-Automotive: Product Warranty

PRODUCT BRAND TECHNOLOGY APPLICATION WARRANTY NOTES
Batteries Enertec Blue SMF Flooded Solar_Inverters NO Warranty
Enertec BlueSMF FloodedUPS12 Months
Enertec RedSMF FloodedSolar_InvertersNO Warranty
Enertec RedSMF FloodedUPS12 Months
Enertec RedSMF FloodedMarine_Leisure24 Months
Enertec SilverSMF FloodedSolar_InvertersNO Warranty
EnergizerSMF FloodedSolar_InvertersNO Warranty
EnergizerSMF FloodedUPS12 Months
Enertec Green_D/CycleSMF FloodedSolar_InvertersNO Warranty
Enertec Green_D/CycleSMF FloodedMarine_Leisure24 Months
EnertecFlooded VentedGolf Carts12 Months
EnertecTubular VentedSolar_Inverters12 Months
ForbattAGM VRLAUPS_Standby12 Months
ForbattGEL VRLAUPS_Solar_Inverters_Standby36 Months
Optima (Yellow)AGM Spiral CellMarine_Leisure_Industrial12 Months
DiscoverEV Dry Cell AGMSolar_InvertersNO Warranty
DiscoverEV Dry Cell AGMMarine_Leisure24 Months
DiscoverEV Dry Cell AGMWheelchairs_Floor Scrubbers12 Months
DiscoverEV Dry Cell AGMGolf CartsNO Warranty
EnertecLithium IonMarine_Leisure36 MonthsSingle Battery Application
Enertec BladeLithium IonMarine_Leisure36 Months
Enertec GC2Lithium IonGolf Carts_Industrial60 MonthsMinimum 3 batteries must be used
Enertec BlockLithium IonGolf Carts_Industrial60 Months
Enertec Power+Lithium IonMarine_Leisure_UPS_Standby_Security36 Months
Enertec Power+Lithium IonIndustrial36 MonthsOnly: 24V105-BLP to be used in Industrial applications
DynessLithium IonUPS_Solar_Inverters_Standby10 Years
Megatank_GLLithium IonSolar_Inverters5 / 10 YearsBattery @ 80% 5 Years / 70% 10 Years
Battery & Inverter Megatank_ESS Lithium Ion Solar_Inverters 10 Years Battery @ 70% DOD
Megatank_PPSLithium IonLeisure_Household24 Months
Chargers CTEK-Leisure & D250SE24 Months
CTEK-Marine (15A & 25A)60 Months
Delta-Q-Industrial_Golf Cart24 Months
EnertecLithium IonIndustrial_Golf Cart24 Months
Inverters Chadha-Inverters12 Months
Deye-Inverters60 Months
Dyness-Inverters60 Months
Kodak-Inverters36 Months
Luxpower-Inverters24 Months
Mecer-Inverters12 Months
Phocos-Inverters36 Months
Sunsynk-Inverters60 Months
Schneider-Inverters24 Months
Victron-Inverters60 Months
PV Panels EnertecFoldable PanelSolar24 Months
DAHFrameless PanelSolar15 / 30 Years15 Years - Material and technology warranty | 30 Years - Linear power output warranty
Accessories GC MonitorIndustrial_Golf Cart6 Months
UT MonitorMarine_Leisure6 Months
Step down transformerIndustrial_Golf Cart12 Months
4G DongleIndustrial_Golf Cart12 Months